Returns & Exchanges

At Wijnen Le Compte, we strive for complete satisfaction with every bottle; however, if your wine is corked or damaged, you may return it within 14 days of delivery.

1

Contact Support

Email our cellar team with your order number and a brief description of the issue or damage to initiate the process.

2

Secure Packaging

Place the bottles back into their original protective cardboard dividers and shipping box to ensure safe transit back to our warehouse.

3

Ship the Return

Affix the provided return label to the package and drop it off at any authorized courier point or schedule a professional pickup.

4

Quality Inspection & Refund

Once our sommelier team verifies the condition of the return, a full refund or replacement will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing